Privacy Policy
Last Updated: 2026
SerNGold ("we," "us," "our," or "Company") operates the serngold.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all associated content, functionality, and services offered on or through serngold.com (the "Site").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, phone number, and other contact details you voluntarily provide when registering or contacting us.
- Technical Information: IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and track affiliate referrals.
- Usage Data: Pages visited, links clicked, time spent on pages, referral sources, and other browsing behavior.
How We Use Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Site and our services
- To track affiliate commissions and referrals related to casino promotions
- To conduct analytics and understand user behavior
- To send marketing communications and promotional offers (with your consent)
- To comply with legal obligations and detect fraudulent activity
- To personalize your experience on the Site
Cookie Policy
Our Site uses cookies to enhance functionality and track affiliate performance. Cookie types include:
- Essential Cookies: Required for Site functionality and security.
- Analytics Cookies: Help us understand how you use the Site (e.g., Google Analytics).
- Affiliate Tracking Cookies: Used to attribute referrals to casino partners.
- Marketing Cookies: Enable targeted advertising and promotional content.
You may opt-out of non-essential cookies by adjusting your browser settings or using opt-out mechanisms provided by third-party services. However, disabling cookies may affect Site functionality.
Third-Party Links
SerNGold provides links to third-party websites, including casino operators and affiliate partners. We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any linked casinos or affiliates before providing personal information. Your use of third-party sites is governed by their respective terms and privacy policies.
Your Rights
As an Australian user, you have rights regarding your personal information under the Privacy Act 1988 (Cth), including:
- The right to access your personal information held by us
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your information (subject to legal requirements)
- The right to opt-out of marketing communications
- The right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
If you are an EU or UK resident, additional rights under GDPR/UK GDPR may apply, including data portability and the right to withdraw consent. US residents may have rights under applicable state privacy laws.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Affiliate tracking data is typically retained for a minimum of 12 months to process commissions. You may request deletion of your account information at any time, subject to legal and operational requirements.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: privacy@serngold.com
Website: serngold.com
We will respond to privacy inquiries within 30 days or as required by applicable law.